- Club Servatur
Who is responsible for the processing of your data?
Domicilio: Calle Doramas, 4, 35129, Mogán (Las Palmas) España
You can contact us in any way to communicate with us.
If you are one of the following groups, consult the following information:
For what purposes do we process your personal data?
We inform you that your data will be processed in order to manage your reservation, your stay at the hotel and to guarantee the payment of the expenses resulting from this stay.
Your data will be sent to the Security Forces in compliance with the provisions of current legislation, as well as to the travel agencies or operators involved.
The data will be kept for at least 6 years, in compliance with fiscal, commercial, consumer and traveller registry-book regulations
What is the legal basis for processing your data?
The legal basis is your consent.
+ WEB OR E-MAIL CONTACTS
What data do we gather through the Web?
We can process your IP, what operating system or browser you use, and even the length of your visit, anonymously.
If you provide us with information in the contact form, you will identify yourself so as to be contacted, if necessary.
+ NEWSLETTER CONTACTS
What data do we collect through the newsletter?
You can subscribe to the Newsletter on the Web, if you provide us with an e-mail address, to which the Newsletter will be sent.
We will only store your e-mail in our database, and then we will send you e-mails periodically, until you request cancellation, or we stop sending e-mails.
You will always have the option to cancel your subscription, in any communication.
Acceptance and consent of the interested party: In the cases where you subscribe, you must accept by ticking a checkbox and then click on the “submit” button. This will necessarily imply that you have been informed and have expressly granted your consent to receiving the newsletter.
+ QUALITY SURVEYS
The legal basis is the express consent of the respondent.
The legal basis is the acceptance of a contractual relationship, or otherwise your consent when you contact us or offer us your products by any means.
+ SOCIAL NETWORK CONTACTS
The acceptance of a contractual relationship in the environment of the social network in question, and in accordance with its Privacy policies.
How long do we keep personal data?
We can only consult or cancel your data in a restricted way as they are part of a specific profile. We will process them as long as you let us do it, being friends or clicking on "I like it", "continue" or similar buttons.
Any rectification of your data or restriction on information or publications must be made through the configuration of your profile or user on the social network itself.
+ JOB SEEKERS
You are also informed that we will destroy your CV safely after a year has gone by since it was received.
The legal basis is your unequivocal consent, when you send us your CV.
Do we include third-party personal data?
No. As a general rule we only process data sent by their owners. If you supply us with third-party data, before you do so you must inform such third party and ask for its consent; otherwise, you hold us harmless for non-compliance with this requirement.
And children’s data?
We do not process data about children under 14 years of age. Therefore, please refrain from supplying such data if you are not that age or, as the case may be, from supplying data about third parties who are not that age. SERVATUR declines any responsibility for non-compliance with this provision.
Do we make electronic communications?
What security measures do we apply?
You can keep your mind at rest: We have adopted an optimal level of protection for the Personal Data that we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to avoid personal data loss, misuse, alteration, unauthorized access and theft.
Who will your data be transferred to?
Your data will not be transferred to third parties, unless there is a legal obligation to do so. Specifically, your data will be communicated to the Inland Revenue and to banks and financial entities for collection for the service provided or product acquired and to those in charge of data processing, as necessary to perform the agreement.
In the event of purchase or payment, if you choose an application, platform, bank card, or another on-line service, your data will be transferred to that platform or will be processed in its environment, always with the utmost security.
When we let them know, the web development and maintenance company, or the hosting company, will have access to our web. These companies will have signed a service provision agreement that obliges them to uphold the same privacy standards as we do.
When US applications are used, any international data transfer will adhere to the Privacy Shield agreement, which guarantees that US software companies comply with European data protection policies as regards privacy.
If any of your data changes, we will be grateful if you let us know, so as to keep them updated.
Would you like a form to exercise your rights?
How long do we take to reply to the exercise of your rights?
It depends on the right, but at the most a month after your request and two months if the issue is very complex and we notify you that we need more time.
Do we process cookies?
How long do we keep your personal data?